SA Cleaning Service Privacy Policy

Effective Date: 01/01/2020

At SA Cleaning Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

1. Information We Collect

1.1. Personal Information: We may collect personal information, including but not limited to your name, contact information, address, and payment details, for the purpose of providing our cleaning services.

1.2. Service Data: We gather data related to your cleaning service requests, schedules, preferences, and any other relevant details to meet your service requirements.

1.3. Communication: Information you provide during communication with us, such as email, phone calls, or chat, may be stored to assist in addressing your inquiries.

1.4. Website and Cookies: When you visit our website, we collect information through cookies and similar technologies for analytics, personalization, and improving user experience. You can manage your cookie preferences using browser settings.

2. How We Use Your Information

2.1. Service Provision: We use your data to schedule and provide cleaning services, communicate with you, and manage payments.

2.2. Customer Support: Information helps us respond to your inquiries, address issues, and improve our customer support.

2.3. Marketing: With your consent, we may use your contact information for promotional purposes and to send you updates about our services. You can opt out of marketing communications at any time.

2.4. Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, and ensure the safety and security of our services.

3. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage, encrypted transmissions, and access controls.

4. Third-Party Services

We may use third-party service providers or integrate with other platforms. These providers are governed by their own privacy policies, and we are not responsible for their data practices.

5. Data Retention

We retain your data for as long as necessary to provide our services and fulfill legal obligations. If you request the deletion of your data, we will do so as per applicable laws and regulations.

6. Your Rights

You have the right to access, update, correct, or delete your personal information. To exercise these rights or make inquiries about your data, please contact us.

7. Children's Privacy

We do not knowingly collect or maintain information from individuals under the age of 13. If you become aware of any such data, please contact us, and we will promptly remove it.

8. Policy Updates

We reserve the right to update this Privacy Policy. Any changes will be posted on our website. By using our services, you agree to the most recent version of this policy.

9. Contact Information

For privacy-related inquiries, please contact us at:

Phone: (210) 580-6002 (call or text)

Email: office@sacleaningservice.com

This Privacy Policy was last updated on 10/11/2023.

Thank you for choosing SA Cleaning Service. Your trust and privacy are essential to us, and we are committed to safeguarding your personal information while providing top-quality cleaning services.